Ride Request Form
  • Ride Request Screening/Eligibility

    South Country members may be eligible for transportation through South Country's RideConnect program. The questions below will be used to help determine member eligibility.
  • Does the member have coverage under MinnesotaCare?*
  • Is the member under age 19, or a pregnant individual?*
  • Member is not eligible for RideConnect services.

    Stop here.

  • Does the member have access to a vehicle that could be used for this ride? (i.e. their own vehicle, a family/friend who could drive them)*
  • Stop here.

    Please contact the member's county human services office for mileage reimbursement options.

     

  • Does the member reside in, or is being discharged to, a skilled nursing facility?*
  • Does the member require stretcher transportation?
  • Stop here.

    Rides for members that reside in a skilled nursing facility can be scheduled directly with a transportation provider, and do not need to go through RideConnect.

  • Is this for a same day or next business day ride?*
  • Stop Here.

    RideConnect is not currently accepting same day or next business day requests. A request submitted on Friday for a Monday ride is considered a next business day request. Holidays and weekend days do not count as business days. If there is urgency to this ride, where you feel RideConnect should make an exception, you must call South Country’s RideConnect at 1-866-567-7242.
    If you need a same day or next day ride YOU MUST call Member Services at the number above and do not fill out the remainder of this form.

  • Please provide the member's name, South Country ID number, and date of birth.

  • Member date of birth*
     - -
  • !

    If a member is 17 years old or younger and riding without a parent or guardian, a completed Minor Parental Authorization Form MUST be on file prior to scheduling any rides. Submitted rides will not be scheduled if there is not a valid form on file.

    Parent/Guardian Transportation Authorization for minors under 18

  • Contact Information

    Contact information will be used by RideConnect to outreach with questions or issues, and to confirm that the ride has been scheduled. If someone besides yourself, like the member, should be contacted please be sure to list them. Only individuals listed in this section will be contacted.
  • Today's Date
     - -
  • Format: (000) 000-0000.
  • Format: (000) 000-0000.
  • Mode of Transportation

  • Does the member require unassisted or assisted transportation?*
  • Does the member need ambulatory, wheelchair assistance, or stretcher transport?*
  • What type of wheelchair is used?
  • What is the width of the wheelchair?
  • Please check all the mobility aids used.
  • What type of scooter?
  • Is a lift or ramp vehicle needed?
  • Appointment Information

  • What type of appointment is the member attending?
  • Appointment date*
     - -
  • Today
     - -
  • !

    This request will be less than the 3 days required by RideConnect. Please call us at 1-866-567-7242 M-F between 8 am and 4:30 pm to set up a ride with less than 3 days notice.

  • Format: (000) 000-0000.
  • Is this a recurring ride request?
  • Do all the details about the ride remain the same?
  • !

    RideConnect can schedule 30 days out, except for dialysis rides.

  • !

    A separate ride request form will need to be completed with those ride details. Only one ride request my be entered per form.

  • Is this a multi-leg ride?
  • Will the member be undergoing general anesthesia?
  • !

    Member must have an accompanying passenger for this ride to be scheduled.

  • Will there be any additional passengers for this ride?
  • Will you be bringing any car seats?
  • Click Next to REVIEW the form information.

    For accuracy, please review all information entered for this ride request. RideConnect will enter the request as received. It is your responsibility to ensure that all details are accurate so that the member receives the correct transportation services. Click Back to edit information.

  • Please review you answers and hit submit to continue.

  • Should be Empty: